System Administration

Manage carrier trunks and external service providers used by routing profiles, inbound DIDs, SMS,...

Review tenant balances, usage exposure, and billing state. Use Admin > Tenants Dashboard to manag...

Review provider balance and traffic indicators. Use Admin > Providers Dashboard to manage provide...

Maintain outbound rate tables used to price calls. Use Admin > Outbound Call Rates to manage outb...

Maintain inbound rate tables used for DID and inbound traffic billing. Use Admin > Inbound Call R...

Maintain rates applied to hosted conference-room usage. Use Admin > Conference Rooms Rates to man...

Maintain provisioning model definitions and templates for supported phones. Use Admin > Phone Mod...

Maintain reusable button layouts for provisioned devices. Use Admin > Button Layout Templates to ...

Manage global provisioning files that can be served to devices. Use Admin > Custom Files to manag...

Define provisioning variables used by phone templates. Use Admin > Variables to manage variables....

Review phones that have requested provisioning files. Use Admin > Provisioned Phones to manage pr...

This page collects provisioning examples and phone-model notes for supported devices. Use them as...

Maintain global media files available beyond a single tenant. Use Admin > Media Files to manage m...

Maintain global custom destinations shared with tenants. Use Admin > Custom Destinations to manag...

Maintain global feature codes. Use Admin > Feature Codes to manage feature codes. This page is a ...

Maintain shared email templates. Use Admin > Email Templates to manage email templates. This page...

Group email templates into profiles. Use Admin > Email Template Profiles to manage email template...

Maintain global call allow or block lists. Use Admin > Do Not and Only Allow Call Lists to manage...

Maintain global music-on-hold definitions. Use Admin > Music on Hold to manage music on hold. Thi...

Maintain global conditions that tenants can reference. Use Admin > Conditions to manage condition...

Maintain global short-number mappings. Use Admin > Short Numbers to manage short numbers. This pa...

Maintain global conduits for integrations and data exchange. Use Admin > Conduits to manage condu...

Reserve numbers that tenants should not use. Use Admin > Reserved Numbers to manage reserved numb...

Maintain global caller ID blacklist entries. Use Admin > Caller ID Blacklist to manage caller id ...

Maintain global AGI script definitions. Use Admin > AGI Scripts to manage agi scripts. This page ...

Maintain system-level scheduled tasks. Use Admin > System Cronjobs to manage system cronjobs. Thi...

Review and maintain the PBX nodes that belong to the installation. Use the existing node as the d...

Create routing profile containers for voice, SMS, and fax routing rules. Use Admin > Overview to ...

A routing profile groups routing rules. Tenants, extensions, campaigns, fax features, and SMS fea...

Define caller ID and DID modification rules applied during inbound or outbound processing. Use Ad...

The Tenants page is the global administration area for creating, reviewing, and opening tenant re...

The Define Tenant form is based on the MiRTA PBX tenant template. Some fields can be hidden, lock...

Manage administrator and operator accounts. Use Admin > Overview to manage overview. This page is...

Manage privilege profiles assigned to users. Use Admin > Overview to manage overview. This page i...

Review call history across tenants. Use Admin > Admin CDRs to manage admin cdrs. This page is a s...

Review DID assignments across tenants. Use Admin > DIDs List to manage dids list. This page is a ...

Review extension assignments across tenants. Use Admin > Extensions List to manage extensions lis...

Review tenant media files from a global view. Use Admin > Media Files List to manage media files ...

Review external queue agents from a global view. Use Admin > External Agents List to manage exter...

Set system-level limits used to protect tenants and providers. Use Admin > Call Limits to manage ...

Configure country filters, rate limits, Fail2Ban behavior, and blocked or trusted addresses. Use ...

Inspect raw SIP or network traffic records for security and troubleshooting. Use Admin > Raw Traf...

Review registration attempts and authentication patterns. Use Admin > Register Attempts to manage...

Review global call statistics. Use Admin > Call Stats to manage call stats. This page is a starti...

Create and run global reports. Use Admin > Admin Reports to manage admin reports. This page is a ...

Analyze call performance and related metrics. Use Admin > Call Performance to manage call perform...

Review peer status across the system. Use Admin > Peer Status to manage peer status. This page is...

Review transcript processing state. Use Admin > Transcripts Status to manage transcripts status. ...

Maintain translation strings used by the interface. Use Admin > Overview to manage overview. This...

Manage available web interface themes. Use Admin > Overview to manage overview. This page is a st...

Define defaults applied to newly created objects. Use Admin > Overview to manage overview. This p...

Use Admin > Settings to manage global MiRTA PBX behavior. These settings are system-wide, so chan...

Use this area to check the installed software version, available versions, database schema versio...

Configure currency, international prefix, trunk prefix, country code, language, DID matching, cal...

Configure global access, API behavior, password rules, tenant visibility, SIP scanner protection,...