Skip to main content

System Administration

System-wide administration guide for providers, billing, provisioning, global configuration, PBX nodes, tenants, users, security, reporting, themes, defaults, and admin settings.

Providers

Providers administration tasks.

Billing

Billing administration tasks.

Provisioning

Provisioning administration tasks.

Phone Models

Maintain provisioning model definitions and templates for supported phones. Use Admin > Phone Mod...

Button Layout Templates

Maintain reusable button layouts for provisioned devices. Use Admin > Button Layout Templates to ...

Custom Files

Manage global provisioning files that can be served to devices. Use Admin > Custom Files to manag...

Variables

Define provisioning variables used by phone templates. Use Admin > Variables to manage variables....

Provisioned Phones

Review phones that have requested provisioning files. Use Admin > Provisioned Phones to manage pr...

Phone Model Examples

This page collects provisioning examples and phone-model notes for supported devices. Use them as...

Grandstream GXP2130

Back to Phone Model Examples This is an executive phone compatible with the predefined “Grandstre...

SNOM 710

Back to Phone Model Examples Locate the Advanced Settings and choose the “Update” tab. Enter the ...

Cisco SPA504G

Back to Phone Model Examples This phone has several layer of configuration, so the first step wil...

Yealink T28P

Back to Phone Model Examples Starting with firmware version 72, Yealink changed the provisioning ...

AAstra/Mitel 6869i

Back to Phone Model Examples Provisioning this model is a bit trickier than usual. At boot time t...

Htek UC903

Back to Phone Model Examples The phone provisioning is set using the Management top menu and then...

Yealink pre v.72

Back to Phone Model Examples {line_loop} [ account ] path= /config/voip/sipAccount{$line_m1}.cfg ...

Yealink v.72

Back to Phone Model Examples #!version:1.0.0.1 ##File header "#!version:1.0.0.1" can not be edite...

Yealink v.72 - directory request

Back to Phone Model Examples <YealinkIPPhoneDirectory> {item_loop} <DirectoryEntry> <Name>{$NAME}...

Digium D40/D45 - MAC request

Back to Phone Model Examples <?xml version="1.0" ?> <config> <setting id="login_password" value...

Digium D40/D45 - directory request

Back to Phone Model Examples <phonebooks> <contacts group_name="Default" editable="0" id="0"> ...

Polycom VVX - MAC request

Back to Phone Model Examples <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <phone1> {li...

Polycom VVX - directory request

Back to Phone Model Examples <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <!-- $Revisi...

Cisco 7940/60 - MAC request

Back to Phone Model Examples <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <flat-profil...

Cisco SPA5xx - MAC request

Back to Phone Model Examples <?xml version="1.0" encoding="UTF-8" standalone="yes"?> <flat-profil...

AAstra/Mitel 6869i - MAC request

Back to Phone Model Examples {line_loop} sip line{$line_m1} screen name: {$displayname} sip line{...

AAstra/Mitel 6869i - MAC request (separate button layout)

Back to Phone Model Examples {line_loop} sip line{$line_m1} screen name: {$displayname} sip line{...

Grandstream GXP2130 - MAC request

Back to Phone Model Examples <?xml version="1.0" encoding="UTF-8" ?> <gs_provision version="1"> <...

Grandstream GXP2130 with VPK - MAC request

Back to Phone Model Examples <?xml version="1.0" encoding="UTF-8" ?> <gs_provision version="1"> <...

Grandstream - directory request

Back to Phone Model Examples On the phone template, add the entry to download the directory: # Ph...

Grandstream HT812 / HT814 - MAC request

Download Grandstreamht812814.xml Back to Phone Model Examples From Derek on the forum: I ended up...

Grandstream GS Wave

Back to Phone Model Examples This is the a QR-code provisioned phone, so you need to activate the...

Htek UC903 - MAC request

Download Htek.xml Back to Phone Model Examples Htek.xml Provisioning template <?xml version="1.0"...

SNOM 7xx

Back to Phone Model Examples <settings> <phone-settings e="2"> {line_loop} <user_active idx="{$li...

Sangoma S300 - MAC request

Back to Phone Model Examples <?xml version="1.0" encoding="UTF-8" ?> <hl_provision version="1"> ...

Zoiper - QR Code

Back to Phone Model Examples Zoiper offers a remote QR code generation feature, so in the MAC tem...

Fanvil X4U

Back to Phone Model Examples <?xml version="1.0" encoding="UTF-8"?> <sysConf> <Version>2.0000...

Fanvil X4U - Reference XML

Back to Phone Model Examples <?xml version="1.0" encoding="UTF-8"?> <sysConf> <Version>2.0000...

Global Configurations

Global Configurations administration tasks.

Media Files

Maintain global media files available beyond a single tenant. Use Admin > Media Files to manage m...

Custom Destinations

Maintain global custom destinations shared with tenants. Use Admin > Custom Destinations to manag...

Feature Codes

Maintain global feature codes. Use Admin > Feature Codes to manage feature codes. This page is a ...

Email Templates

Maintain shared email templates. Use Admin > Email Templates to manage email templates. This page...

Email Template Profiles

Group email templates into profiles. Use Admin > Email Template Profiles to manage email template...

Do Not and Only Allow Call Lists

Maintain global call allow or block lists. Use Admin > Do Not and Only Allow Call Lists to manage...

Music on Hold

Maintain global music-on-hold definitions. Use Admin > Music on Hold to manage music on hold. Thi...

Conditions

Maintain global conditions that tenants can reference. Use Admin > Conditions to manage condition...

Short Numbers

Maintain global short-number mappings. Use Admin > Short Numbers to manage short numbers. This pa...

Conduits

Maintain global conduits for integrations and data exchange. Use Admin > Conduits to manage condu...

Reserved Numbers

Reserve numbers that tenants should not use. Use Admin > Reserved Numbers to manage reserved numb...

Caller ID Blacklist

Maintain global caller ID blacklist entries. Use Admin > Caller ID Blacklist to manage caller id ...

AGI Scripts

Maintain global AGI script definitions. Use Admin > AGI Scripts to manage agi scripts. This page ...

System Cronjobs

Maintain system-level scheduled tasks. Use Admin > System Cronjobs to manage system cronjobs. Thi...

PBX Nodes

PBX Nodes administration tasks.

Routing Profiles

Routing Profiles administration tasks.

Caller ID and DID Modifications

Caller ID and DID Modifications administration tasks.

Tenants

Tenants administration tasks.

Users

Users administration tasks.

User Profiles

User Profiles administration tasks.

Global Lists

Global Lists administration tasks.

Security

Security administration tasks.

Admin Stats

Admin Stats administration tasks.

Translations

Translations administration tasks.

Themes

Themes administration tasks.

New Items Defaults

New Items Defaults administration tasks.

Settings

Settings administration tasks.