Extensions

Overview

The Extensions page is the tenant-level list for creating, finding, editing, importing, exporting...

Create and Edit chan_sip Extensions

Use this page to create or edit a phone extension that registers as a chan_sip peer. The form wor...

Create and Edit PJSIP Extensions

Use this page to create or edit a phone extension that registers as a PJSIP endpoint. The form wo...

Edit PJSIP Endpoint

Use this page to tune the PJSIP endpoint behavior behind a PJSIP extension. The settings here con...

Edit PJSIP AOR

Use this page to tune the PJSIP Address of Record for a PJSIP extension. These settings control r...

Create and Edit Custom Extensions

Use this page to create or edit an extension that routes to a custom dial target or external endp...

Create and Edit Virtual Extensions

Use this page to create or edit a virtual extension that groups real extensions behind a single i...

Overview

Create and Edit chan_sip Extensions

Create and Edit PJSIP Extensions

Edit PJSIP Endpoint

Edit PJSIP AOR

Create and Edit Custom Extensions

Create and Edit Virtual Extensions

Overview

Create and Edit DIDs

Overview

Upload a Media File

Create a Media File with Text to Speech

Overview

Weektime

Calendar

Hours

Simple Caller ID

Simple Caller ID Name

Weekday

Date - exact match

Date - lesser than date

Date - greater than date

Date - between dates

Day of the month

Extension status

Variable value

Multiple variable values

System variable value

Multiple extensions status

AGI Script

Authenticate

Tenant - number of I/O channels (external)

Tenant - number of any channels (internal and external)

DID - number of inbound channels

Number of custom group channels

Answering Machine Detection

SIP Header

Agent logged in a queue

Agent paused from queue

Caller ID in Phonebook

Feature code parameter

All conditions listed satisfied

Any conditions listed satisfied

Negate condition result

Use a Global Condition

Check SMS message

Check if a specific channel is running

Multiple destination over weektime

Call Screening using a random PIN

Caller has already called in

Caller has been called out

Queue Callers, more than

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Create and Edit IVRs

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Create and Edit Hunt Lists

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Create and Edit Conference Rooms

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Create and Edit Queues

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Create and Edit Custom Destinations

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Create and Edit Feature Codes

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Create and Edit Call, SMS, and Fax Campaigns

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Create and Edit AGI Scripts

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Create and Edit Voicemails

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Create and Edit Phones

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Create and Edit Button Layouts

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Create and Edit Custom Files

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Create and Edit Music on Hold

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