Overview

The Dialing Exceptions page controls which extensions can dial selected feature codes, patterns, or destination groups. Open it from Configuration > Settings > Exceptions.

The page works against the tenant currently selected in the top bar. The screenshots and demo rows were captured in the Canistracci OIL tenant.

Dialing Exceptions list page in the Canistracci OIL tenant.

Working with objects

Task	How to do it
Edit	Change the checkbox matrix to allow or block specific dialing patterns, then save or test the result.
Test	Use the test controls to validate how a number is handled for a selected extension.
Delete	There is no separate delete action because the page stores rule states, not independent rows.

Page functions

Action	Description
Test	Runs a test for the selected configuration.

Demo records

The tenant contains 1 documentation demo record for this page: an advanced dialing exception from ^10[0-9]$ to ^\*900$.

Overview

Create and Edit chan_sip Extensions

Create and Edit PJSIP Extensions

Edit PJSIP Endpoint

Edit PJSIP AOR

Create and Edit Custom Extensions

Create and Edit Virtual Extensions

Overview

Create and Edit DIDs

Overview

Upload a Media File

Create a Media File with Text to Speech

Overview

Weektime

Calendar

Hours

Simple Caller ID

Simple Caller ID Name

Weekday

Date - exact match

Date - lesser than date

Date - greater than date

Date - between dates

Day of the month

Extension status

Variable value

Multiple variable values

System variable value

Multiple extensions status

AGI Script

Authenticate

Tenant - number of I/O channels (external)

Tenant - number of any channels (internal and external)

DID - number of inbound channels

Number of custom group channels

Answering Machine Detection

SIP Header

Agent logged in a queue

Agent paused from queue

Caller ID in Phonebook

Feature code parameter

All conditions listed satisfied

Any conditions listed satisfied

Negate condition result

Use a Global Condition

Check SMS message

Check if a specific channel is running

Multiple destination over weektime

Call Screening using a random PIN

Caller has already called in

Caller has been called out

Queue Callers, more than

Overview

Create and Edit IVRs

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Create and Edit Hunt Lists

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Create and Edit Conference Rooms

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Create and Edit Queues

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Create and Edit Custom Destinations

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Create and Edit Feature Codes

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Create and Edit Call, SMS, and Fax Campaigns

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Create and Edit AGI Scripts

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Create and Edit Voicemails

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Create and Edit Phones

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Create and Edit Button Layouts

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Create and Edit Custom Files

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Create and Edit Music on Hold

Overview