Queue Callers, more than

The Queue Callers, more than type matches when a selected queue has more than the configured number of callers waiting.

Open Configuration > Conditions, select New Condition, enter a name, choose Queue Callers, more than in the Type field, complete the type-specific fields, and select Save.

Queue Callers, more than condition edit form in the Canistracci OIL tenant.

Fields

Field or option	Description
Name	Display name used in condition lists and selectors.
Type	Select Queue Callers, more than.
Queue	Queue to monitor.
More than # callers	Waiting caller threshold.

Example

Field	Example value
Name	Docs Condition - Queue Callers More Than
Queue	Accounting
More than # callers	3

Destinations

For tenant conditions, select the destinations that should run when the condition matches and when it does not match. Global conditions are referenced by tenant-level Use a Global Condition records.

Editing and deleting

To edit this condition, open Docs Condition - Queue Callers, more than from the Conditions list, adjust the fields, and select Save. Before deleting it, check IVRs, schedules, routes, feature codes, and other call-flow objects that may reference it.

Overview

Create and Edit chan_sip Extensions

Create and Edit PJSIP Extensions

Edit PJSIP Endpoint

Edit PJSIP AOR

Create and Edit Custom Extensions

Create and Edit Virtual Extensions

Overview

Create and Edit DIDs

Overview

Upload a Media File

Create a Media File with Text to Speech

Overview

Weektime

Calendar

Hours

Simple Caller ID

Simple Caller ID Name

Weekday

Date - exact match

Date - lesser than date

Date - greater than date

Date - between dates

Day of the month

Extension status

Variable value

Multiple variable values

System variable value

Multiple extensions status

AGI Script

Authenticate

Tenant - number of I/O channels (external)

Tenant - number of any channels (internal and external)

DID - number of inbound channels

Number of custom group channels

Answering Machine Detection

SIP Header

Agent logged in a queue

Agent paused from queue

Caller ID in Phonebook

Feature code parameter

All conditions listed satisfied

Any conditions listed satisfied

Negate condition result

Use a Global Condition

Check SMS message

Check if a specific channel is running

Multiple destination over weektime

Call Screening using a random PIN

Caller has already called in

Caller has been called out

Queue Callers, more than

Overview

Create and Edit IVRs

Overview

Create and Edit Hunt Lists

Overview

Create and Edit Conference Rooms

Overview

Create and Edit Queues

Overview

Create and Edit Custom Destinations

Overview

Create and Edit Feature Codes

Overview

Overview

Create and Edit Call, SMS, and Fax Campaigns

Overview

Create and Edit AGI Scripts

Overview

Create and Edit Voicemails

Overview

Create and Edit Phones

Overview

Create and Edit Button Layouts

Overview

Create and Edit Custom Files

Overview

Create and Edit Music on Hold

Overview