Check SMS message

The Check SMS message type matches SMS message content.

Open Configuration > Conditions, select New Condition, enter a name, choose Check SMS message in the Type field, complete the type-specific fields, and select Save.

Check SMS message condition edit form in the Canistracci OIL tenant.

Fields

Field or option	Description
Name	Display name used in condition lists and selectors.
Type	Select Check SMS message.
Message content	Text or expression used to match the SMS body.
Case sensitive	Requires exact case matching.
Exact Match	Compares exact content without filtering characters.
Use regex	Treats message content as a regular expression.

Example

Field	Example value
Name	Docs Condition - Check SMS Message
Message content	STOP

Destinations

For tenant conditions, select the destinations that should run when the condition matches and when it does not match. Global conditions are referenced by tenant-level Use a Global Condition records.

Editing and deleting

To edit this condition, open Docs Condition - Check SMS message from the Conditions list, adjust the fields, and select Save. Before deleting it, check IVRs, schedules, routes, feature codes, and other call-flow objects that may reference it.

Overview

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Weektime

Calendar

Hours

Simple Caller ID

Simple Caller ID Name

Weekday

Date - exact match

Date - lesser than date

Date - greater than date

Date - between dates

Day of the month

Extension status

Variable value

Multiple variable values

System variable value

Multiple extensions status

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Authenticate

Tenant - number of I/O channels (external)

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DID - number of inbound channels

Number of custom group channels

Answering Machine Detection

SIP Header

Agent logged in a queue

Agent paused from queue

Caller ID in Phonebook

Feature code parameter

All conditions listed satisfied

Any conditions listed satisfied

Negate condition result

Use a Global Condition

Check SMS message

Check if a specific channel is running

Multiple destination over weektime

Call Screening using a random PIN

Caller has already called in

Caller has been called out

Queue Callers, more than

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